Standard Chartered Bank Nigeria – We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivize our employees to live our values every day.
We are recruiting to fill the following positions:
1) JOB TITLE: Branch Operations Manager
JOB ID: 388391
JOB FUNCTION: Consumer Banking
LOCATION: Ota, Ogun State, Nigeria – SCB
JOB DESCRIPTION
Formulating, implementing, managing and coordinating processes / operations in branch to maximise operational health and continued branch stability in an efficient operation where risks are well controlled.
Create, develop and manage Branch’s based service delivery channels e.g. Cash Sites, card based products, etc and ensure their optimal contribution to banks profitability.
To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit.
RESPONSIBILITIES
Branch Operations & Support
Responsible with Branch Manager for the setting of branch operations objectives, performing their respective appraisals as well as their training / development.
Responsible for achieving the satisfactory grades in branch audits.
Responsible for the provision of support, advice and guidance to the branch network regarding all areas of operations.
Responsible for overall maintenance of the Branch assets & Custodian of Key register
Dual custodian for Branch vault
Ensure the reconciliation and control of the various branch suspense accounts and that outstanding are well managed.
Responsible for supervising the ATM custodian and ensuring proper reconciliation of ATM related accounts.
Monitor Frauds & forgeries in the region and recommend / implement appropriate actions to minimize occurrence of the same.
Manage/control the activities of your direct reports & ensure that they are consistently appraised, motivated & performance is optimized.
Account Opening/Static data processing and control
Responsible for implementing, & managing automated distribution channels in Branches e.g. card based services, ATM’s
ensuring associated projects comply with group requirements on controls.
BUDGET
Responsible for monitoring & controlling branch costs
Responsible for Finance process re-engineering (reimbursement by H/O)
OPERATIONAL RISK POLICY
Ensures all Branch operation practices comply with risk and compliance procedures & processes.
Responsible for identifying and escalating areas of risk / loss and or system inefficiencies typically NOT covered by ORP documentation to UORM and wherever possible finding solutions to the aforementioned risks.
Ensure completion of all Leading Key Risk Indicators/ KRI’s / KCSA issues relating to the branch.
To assist UORM in developing and updating of procedures, controls and monitoring plans for Operational Risk Management
Act as OR Coordinator for the section
To adhere to the agreed KCSA plans and approach
Responsible for consolidation & submission of all Branch
Operational Risk documentation to UORM.
To maintain proper record keeping on all KCSA related activities
Initiate and coordinate efforts in implementing new regulatory and internal policy requirements
Responsible for ensuring the quality of ongoing monitoring and issue resolution
Conduct the relevant risk training for the line staff.
Act as business partner to provide OR advise on new business products and initiatives.
Responsible for developing the relevant control measures and monitoring plans
To identify and report all weaknesses inherent in the standard controls
To maintain independence in the conduct of KCSA, i.e. not selecting and reviewing sample of self-performed transactions
OPERATIONAL RISK MONITORING
Ensures all Branch transactions comply with internal and external policy and regulations-responsible for reviewing the following reports:
System ID Control Report
Daily EOD Snapshot Report
Branch Gateway Error Log – unprocessed transactions
KYC
Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to:
“Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to Customers”.
Ensure your staff are trained in combating money laundering
BRANCHES STABILITY
Branch Clean up: Creation, generation & analysis of management reports on operational/risk issues.
Create & implement processes/policies which will ensure that on-going operations are in order and which will result in superior delivery of services.
REQUIREMENTS
Minimum university degree or equivalent with branch banking operations experience.
High analytical and problem solving ability gained through professional & practical experience.
Ability to work in a turbulent and un-predictable environment where responding and managing change is essential.
Sound leadership, decision making and management abilities.
Project management skills ranging from project planning to implementation.
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
2) JOB TITLE: SME ECDD Checker
JOB ID: 388396
JOB FUNCTION: Project Management
LOCATION: Nigeria – SCB
RESPONSIBILITIES
Monitoring of the reviewers
Ensuring timely review of the monthly accounts for the business
Ensure that all ETB accounts are accurately migrated to the ecdd platfom
Accountable for acurate information migrated.
Follow up with RMs for timely submission of deficient accounts.
Follow up with the hub to ensure accounts dispatched are migrated
performing QA to ensure accuracy of migrated details
REQUIREMENTS
Sound knowledge of the CDD/KYC requirement.
Sound knowledge of the AML requirement.
Sound knowledge of the 9 points agenda
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
3) JOB TITLE: Senior Branch Operations Manager, Lagos
JOB ID: 388389
LOCATION: Lagos, Nigeria – SCB
JOB DESCRIPTION
Formulating, implementing, managing and coordinating processes / operations in branches to maximise operational health and continued branch stability in an efficient operation where risks are well controlled.
Create, develop and manage Branch’s based service delivery channels e.g. Cash Sites, card based products, etc and ensure their optimal contribution to banks profitability.
To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit.
KEY ROLES & RESPONSIBILITIES
Branch Operations & Support
Responsible with Branch Manager for the setting of branch operations objectives, performing their respective appraisals as well as their training / development.
Responsible for achieving the satisfactory grades in branch audits.
Responsible for the provision of support, advice and guidance to the branch network regarding all areas of operations.
Responsible for overall maintenance of the Branch assets & Custodian of Key register
Dual custodian for Branch vault
Ensure the reconciliation and control of the various branch suspense accounts and that outstanding are well managed.
Responsible for supervising the ATM custodian and ensuring proper reconciliation of ATM related accounts.
Monitor Frauds & forgeries in the region and recommend / implement appropriate actions to minimize occurrence of the same.
Manage/control the activities of your direct reports & ensure that they are consistently appraised, motivated & performance is optimized.
Account Opening/Static data processing and control
Responsible for implementing, & managing automated distribution channels in Branches e.g. card based services, ATM’s
ensuring associated projects comply with group requirements on controls.
BUDGET
Responsible for monitoring & controlling branch costs
Responsible for Finance process re-engineering (reimbursement by H/O)
OPERATIONAL RISK POLICY
Ensures all Branch operation practices comply with risk and compliance procedures & processes.
Responsible for identifying and escalating areas of risk / loss and or system inefficiencies typically NOT covered by ORP documentation to UORM and wherever possible finding solutions to the aforementioned risks.
Ensure completion of all Leading Key Risk Indicators/ KRI’s / KCSA issues relating to the branch.
To assist UORM in developing and updating of procedures, controls and monitoring plans for Operational Risk Management
Act as OR Coordinator for the section
To adhere to the agreed KCSA plans and approach
Responsible for consolidation & submission of all Branch Operational Risk documentation to UORM.
To maintain proper record keeping on all KCSA related activities
Initiate and coordinate efforts in implementing new regulatory and internal policy requirements
Responsible for ensuring the quality of ongoing monitoring and issue resolution
Conduct the relevant risk training for the line staff.
Act as business partner to provide OR advise on new business products and initiatives.
Responsible for developing the relevant control measures and monitoring plans
To identify and report all weaknesses inherent in the standard controls
To maintain independence in the conduct of KCSA, i.e. not selecting and reviewing sample of self-performed transactions
OPERATIONAL RISK MONITORING
Ensures all Branch transactions comply with internal and external policy and regulations-responsible for reviewing the following reports:
System ID Control Report
Daily EOD Snapshot Report
Branch Gateway Error Log – unprocessed transactions
KYC
Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to:
“Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to
Customers”.
Ensure your staff are trained in combating money laundering
BRANCHES STABILITY
Branch Clean up: Creation, generation & analysis of management reports on operational/risk issues.
Create & implement processes/policies which will ensure that on-going operations are in order and which will result in superior delivery of services.
QUALIFICATIONS & SKILLS
Minimum university degree or equivalent with branch banking operations experience.
High analytical and problem solving ability gained through professional & practical experience.
Ability to work in a turbulent and un-predictable environment where responding and managing change is essential.
Sound leadership, decision making and management abilities.
Project management skills ranging from project planning to implementation.
4) JOB TITLE: SME ECDD Maker
JOB ID: 388401
JOB FUNCTION: Project Management
LOCATION: Nigeria – SCB
RESPONSIBILITIES
Review of all ETB accounts due for migration
Preparation of ecdd and CDD checklist
Picking of deficiencies
Ensuring accuracy of information picked on ecdd checklist
Review of sigcap, ebbs and file and picking out any deficiencies.
Forwarding these deficiencies to the checker
REQUIREMENTS
Sound knowledge of the CDD/KYC requirement
Sound knowledge of the various SME account opening requirement.
Sound knowledge of the AML requirement
Knowledge and application of the SME 9 point agenda
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
5) JOB TITLE: Personal Financial Consultant, Abuja
JOB ID: 387866
LOCATION: Abuja – Nigeria
RESPONSIBILITIES
The role holder is responsible for managing the customer service function to ensure the delivery of quality service to customers, the projection of a professional and warm image, maintenance of operational controls and improvement in operational efficiency.
To acquire, grow and deepen customer relationships in the Wealth segment and SME segment through excellent service delivery, with special focus on the analysis of their personal financial as well as investment needs and objectives
The role holder is responsible for driving profitable volume growth through new business acquisition and maximizing every customer (both new and existing) engagement. The focus will be on the General Mass Market segment, uncovering customers’ needs and providing them with the right product & service solution from the full range of Consumer Banking products offered.
In addition to acquiring new to bank customers, the role holder will manage an assigned portfolio of high value customers segment to further deepen existing relationships and grow share of wallet / potential value within the Bank.
Must be customer centric and provide excellent customer service to complete customers’ experience.
REQUIREMENTS
Minimum of a 2nd Class degree in a relevant course.
3-5 years sales experience in a similar role
Strong sales and relationship management skills
Good Communication and Interpersonal skills.
Role holder is expected to have some knowledge and experience in offering a range of products to meet customers’ needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
6) JOB TITLE: WB Risk Governance
JOB ID: 386633
LOCATION: Nigeria – SCB
JOB DESCRIPTION
To provide various management and regulatory report in relation to the banks exposures. Ensure data accuracy and completeness. Coordinate and consolidate all regulatory reports emanating from the department.
Assist the Business Head in directing and overseeing the day-to-day management of operational risks in the department including driving and directing compliance.
To handle reconciliation of all nature for credit service delivery.
To coordinate and arrange all risk governance meetings
Partner other departments and the business operational risk manager on operational risk matters to ensure business growth is balanced with risk management and control.
Ensure proper functioning of day-to-day controls, periodic monitoring activities.
Provide efficient administrative support to the CCRO/SCO, WA & SCO Nigeria
CCRO’s presentations for Management / Governance meetings
KEY ROLES & RESPONSIBILITIES
Risk Governance and Regulatory Reports
To produce and review the various Risk Governance Report : EA Action Point Tracker, Executive Risk Committee Report (Credit Risk Information Pack), Risk MI analysis, Overdue Reviews & Extensions
To produce the following monthly reports: Month End returns (Africa Regional Office) a. Country risk triggers b.EA Summary report .c. Vigilance report d. BCA Approval Report
To conduct various KCSA checks – BCA Oversight (monthly), KCSA – Quarterly
To collate the following Board Papers – QUARTERLY
GSAM report,
CCRO Report,
Approved facilities
Pipeline Deals
Risk Committee Minutes,
Market/Operational Risk pack
Nigeria Economic update
To produce & reconcile the GL Printout Report
To produce and submit Credit Bureau Reports – Credit Registry, Credit Reference, eFass.
To perform early Alert reconciliation monthly (Early Alert SCI spool & country report)
OPERATIONAL RISK MANAGEMENT
To assist the Unit Head in the creation and sustenance of a strong operational risk control environment by undertaking periodic self-assessment of key controls to assess the proper functioning and adequacy of existing controls and assist in coordinating, facilitating and promoting the understanding of operational risk and implementation and management of the OR within the unit.
Act as OR coordinator for the Unit
To adhere to the agreed KCSA plans and approach
To identify and report all exceptions on non compliance with standard controls
To identify and report all weaknesses inherent in the standard controls
To maintain proper record keeping on all KCSA related activities
To maintain independence in the conduct of KCSA i.e. not selecting and reviewing sample of self-performed transactions
QUALIFICATIONS & SKILLS
Good working knowledge of the bank’s operating systems.
Good communication and inter-personal skills.
Good working knowledge of the Bank’s products and services.
Good working knowledge of the operation of other departments.
Proven supervisory and management skills.
Good PC skills (Microsoft Office).
Minimum 1st Degree in a relevant discipline
Must have relevant skill in reporting.
Not less than 3 years experience, experience in credit risk control will be an added advantage.
CLICK HERE TO APPLY
DUE DATE: 15th July, 2013
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